Privacy Policy
Last updated: October 22, 2026
SIM FOR YOU is operated by KB Wireless Solution, Scarborough, Ontario, Canada. This notice explains how we handle personal information when you visit simforyou.com, order an eSIM, contact us or subscribe to marketing emails. For privacy questions, email support@simforyou.com.
Information we collect
We collect the details you provide when placing an order or contacting us, including your name, email address, billing details, optional phone number, selected plan, order history and the arrival information needed to schedule eSIM delivery. Support messages may include other information you choose to send.
Our website and service providers may also receive technical information such as your IP address, browser and device information, page requests and cookie preferences to operate and protect the store. Card details are entered through the payment provider’s secure payment form.
How we use information
We use customer information to process payments and orders, schedule and deliver your eSIM, communicate about your order, provide support, handle cancellations and refunds, protect the store and maintain necessary business records.
We use your email address for promotional emails only if you subscribe. You can unsubscribe using the link in a marketing email or contact support@simforyou.com. Unsubscribing from marketing does not stop essential order, delivery or support messages.
Services that help operate the store
The store uses WordPress.com and Jetpack for website services, WooCommerce for orders, WooPayments/Stripe for card payments, MailPoet for email marketing and CookieYes for cookie preferences. These services handle information needed to provide their functions under their own privacy terms. Providers may process information outside Canada, where it may be subject to local laws.
We may disclose information when required by law or when necessary to address fraud, security incidents or legal claims. We do not require you to subscribe to marketing to buy a plan.
Cookies and your choices
Cookies and similar technologies support the cart, checkout, security and your saved preferences. The site uses Google Ads purchase measurement to understand advertising performance. Optional analytics or advertising cookies, where enabled, are subject to the choices shown in the cookie banner. Use the cookie preferences available on the website to review or change your choices. Blocking essential cookies may affect checkout.
Retention and protection
We keep personal information for as long as needed for the purposes described here, including fulfilling orders, handling support and refunds, and meeting applicable accounting and legal requirements. We use the website and payment services’ security features to protect information, but no internet service can guarantee complete security.
Access, corrections and privacy requests
Email support@simforyou.com to request access to or correction of your personal information, ask about retention or deletion, withdraw optional consent, or raise a privacy concern. We may need to verify your identity. Some records may need to be retained for legal or business obligations. Please do not email card numbers, passwords or identity documents unless we have arranged a secure and necessary verification process.
Updates and contact
We will update this page when our practices change and show the revised date. For questions or concerns, contact KB Wireless Solution in Scarborough, Ontario, Canada at support@simforyou.com.